dotcool app Privacy Policy

dot.COOL Group Inc., based in 16192 Coastal Highway Lewes DE 19958, USA is the Controller of your personal data when you use our dot.cool APP.

You can contact Us at community@dotcool.co

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1. WHAT PERSONAL DATA DO WE PROCESS?‍

We will use your:

Simple Table

CATEGORY	DATA CATEGORIES
Personal identifying information	Email address, unique ID, IP address
Health related data	Medication selected, medication state (opened/unopened), medication storage
Other data	Ambient temperature, location of device (medications), location of mobile device, time zone, date, dotcool devices
Usage data	log-in , log-out, custom attributes, tokens and credentials
Device data	Date, time zone, location of device, model of phone, OS version, mobile carrier, screen resolution

2. WHY DO WE USE YOUR DATA?

We will use your data for:

Privacy & policy table 2

PURPOSE	DATA CATEGORIES	WHY CAN WE PROCESS YOUR DATA?	ARE YOU OBLIGED TO PROVIDE THE DATA?	HOW LONG DO WE HOLD YOUR DATA?
Provision of the service	Personal identifying information, health related data, other data, usage data	Because we need to perform the contract and because you expressed your consent for the processing of special data (health related data)	Yes. If you do not provide us with this information we will not be able to provide you with our services	Until you cease to use our services. Then information will be anonymized. Remember that you can withdraw your consent at any time.
Direct marketing (to send you promotional email about our products and services, or events)	Identifying data (email address)	Because you express your consent	No. If you do not consent to the processing of data for marketing purposes you will still be able to use our services, but you will not be updated on our products, services, events.	2 years. Remember that you can always withdraw your consent at any time and we will stop using your data for this purpose.
Statistical and scientific research	Information about the medications (Medication selected, medication state, medication storage, ambient temperature)	Because you express your consent	No. If you do not consent to the processing of data for statistical and scientific research you will still be able to use our services, but you will not contribute to our researches	Until you cease to use our services. Then information will be anonymized.
Maintenance and debugging	Device data	Because it is our legitimate interest to maintain and debug our systems	Yes. They are automatically collected when you use our App.	5 years. Remember that you can always withdraw your consent at any time and we will stop using your data for this purpose.
Security of the system	Usage data, personal identifying information (IP address)	Because it is our legitimate interest to protect our IT systems	Yes. They are automatically collected when you use our App.	For a maximum of 6 months.

3. WHO CAN WE COMMUNICATE YOUR DATA TO?

Your data will be communicated to our hosting providers, suppliers of IT services and application software, who are our data processors.

With your consent, we will also share information about medications (no personal identifying information), as indicated above, with researchers or research institutes for statistical and scientific purposes.

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4. WHERE IS YOUR DATA PROCESSED?

We are based in the U.S. so your data is processed in the U.S.. If you use our services from outside the U.S., you have to know that data protection laws may not be as strict as in your country therefore your personal data could be less protected.

We also inform you that your data is transferred to our suppliers in the U.S. in the presence of adequate safeguards provided for by the applicable law. In particular, for transfers from the EU, Switzerland and the UK, where an Adequacy Decision is not applicable, we rely on the Standard Contractual Clauses provided by the European Commission. For further information about the data transfer you can contact us at the email address indicated below.

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5. HOW DO WE SUPPORT YOU IN DEALING WITH DATA SUBJECT RIGHTS?

No matter where you are located, whether in the United States, the European Economic Area, the UK, Latin America, or the Asia-Pacific region, we are committed to abiding by all applicable data protection laws.

You have the right to access and request amendment to your data.

You can obtain the erasure of your personal data according to your country's data protection law.

You also have the right to restrict the processing of your personal data if your country’s data protection law allows it and according to these laws.

You can withdraw your consent at any time.

Moreover, you can receive a copy of your personal data or ask Us to transmit that data to another controller, where technically feasible, when the processing is based on the contract or on the consent.

You can lodge a complaint with the supervisory authority of your country in case you think that your rights have been breached.

Consistently with your country’s data protection laws, You can also object to the processing of your personal data which is based on our legitimate interest.

If you wish to exercise one of these rights, you can contact us at community@dotcool.co

Last update May 2023